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This will help Liquid meet its business objective of becoming the best-regulated exchange in the world and it will help us gain many more valuable users. Currently, we have made a sudden decision to abruptly change our KYC (Know Your Clients) rules. As a result of this our conversion rate has dropped on PTE. What stands is that it is our largest dropoff point for CORP and PTE.

Problems

Currently, our users have several issues they experience during the onboarding process and specifically with the KYC as it is the largest drop-off point in the customer journey. During the KYC process…

Bao Ngo

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